Withdrawal from contract

As a consumer you may withdraw from the purchase contract without giving a reason within 14 days of receiving the goods (for orders delivered in parts, from receipt of the last delivery). It is enough to send the withdrawal before the period ends.

Click the button, fill in the contract details and confirm the withdrawal in the next step. We will immediately confirm receipt by e-mail, with a copy of the statement and the date and time it was sent.

You may also withdraw in any other way — by any clear statement sent to info@winspace.cz or by post, or using the model form in our terms and conditions (annex 2).

Business purchases (company ID): the statutory right of withdrawal does not apply; returns are possible by agreement — contact us.

Withdrawal information (Czech) · Model withdrawal form (Czech)